Our Refurbishment Process in Detail

Bespoke & Made-To-Measure Garments
Pure Pillow Certified
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Our refurbishment process – in detail

AT WHITE KNIGHT pillowCARE, we built our pillow cleaning and refurbishment service on a rather simple concept:

Every detail – no matter how small – matters.

To our clients. And to us.

Fact is, the more you know about what we do and why we do it our way, the more likely you will be to choose WHITE KNIGHT pillowCARE as your pillow cleaning and refurbishment service of choice.

So what do we mean by a cleaned, renovated, refurbished and refreshed substantially down or down/feather mix bed pillow that’s unsurpassed in the USA?

  1. Down fill and down/feather mix fill that’s guaranteed to be yours and only yours.
  2. Down fill and down/feather mix fill that’s free of live bed bugs and bed bug eggs – without the use of water, wet or dry steam, dry cleaning solvents or fluids, chemicals, detergents, fragrances, moldicides, fungicides, pesticides and miticides.
  3. Down fill and down/feather mix fill that’s free of live dust mites and dust mite eggs – without the use of water, wet or dry steam, dry cleaning solvents or fluids, chemicals, detergents, fragrances, moldicides, fungicides, pesticides and miticides.
  4. Down fill and down/feather mix fill that’s virtually free of allergy-causing Der f 1/Der p 1 protein allergens in the dust mite feces – without the use of water, wet or dry steam, dry cleaning solvents or fluids, chemicals, detergents, fragrances, moldicides, fungicides, pesticides and miticides.
  5. Down fill and down/feather mix fill that’s free of down and feather dust, dead skin cells, dead bed bugs, dead dust mites and denatured (or deactivated) dust mite feces – without the use of water, wet or dry steam, dry cleaning solvents or fluids, chemicals, detergents, fragrances, moldicides, fungicides, pesticides and miticides.
  6. Down fill and down/feather mix fill that’s free of bacterial and viral pathogens (bacteria and viruses that can cause disease) – without the use of water, wet or dry steam, dry cleaning solvents or fluids, chemicals, detergents, fragrances, moldicides, fungicides, pesticides and miticides.
  7. Down fill and down/feather mix fill that’s free of live bed bugs and live dust mites and that's been denatured, de-dusted, sanitized and deodorized -- without removing any of the natural oils critical to retaining the "loft" of down.
  8. Down fill and down/feather mix fill that’s free of potentially toxic moldicides, fungicides, pesticides and miticides that are commonly sprayed on the fill during the sanitizing process – often without your prior knowledge.
  9. Down and down/feather mix fill that’s free of sneeze-inducing fragrances that are commonly sprayed on the fill during the deodorizing process  – often without your prior knowledge.
  10. Down and down/feather mix fill that’s protected by one pillow shell (if it’s a substantially down pillow) or by two pillow shells (if it’s a down/feather mix pillow).
  11. A pillow shell fabric that’s been woven in Germany using the finest long staple Egyptian cotton and that’s white and luxuriously soft, smooth and light with an exquisite finish and luster – the hallmark of a fine 100% cotton sateen fabric.
  12. A pillow shell that’s tightly doubled stitched along the edges with no non-functional piping 
or cording along the edges.
  13. A pillow shell that’s certified to be 300 thread count by the International Down and Feather Testing Laboratory (Salt Lake City, Utah), the world’s leading authority and laboratory for testing down, feathers and related products.

    Please note: Our pillow shells are 300 thread count and certified to be down and feather proof. We use the word "true" because many "high thread count" fabrics are not down and feather proof.

    Just because a fabric has a high thread count doesn't mean that it's necessarily down and feather proof.

    For further information on this topic, please go to "Our Refurbishment Process In Summary".
  14. A pillow shell that’s certified to be down proof, feather proof and air permeable (breathable) by the International Down and Feather Testing Laboratory (Salt Lake City, Utah), the world’s leading authority and laboratory for testing down, feathers and related products.
  15. A pillow shell that’s certified to be a 100% barrier to the transfer of Der f 1/Der p 1 
protein allergens in dust mite feces by Airmid Health Group (Dublin, Ireland), the world’s leading authority and laboratory for testing health claims related to textiles.
  16. A pillow shell that’s certified to meet or exceed the Oeko-Tex Standard 100 by Testex (Zurich, Switzerland), one of the world’s leading, independent textile testing laboratories. The Oeko-Tex Standard 100 is the international standard for certifying that a fabric is virtually free of more than 300 harmful chemicals commonly used in a textile manufacturing process.
  17. Additional down used to supplement your bed pillows that’s certified to be Canadian origin down by Feather Industries (Canada) Limited (Toronto, Canada), the largest processor of down and feathers in Canada.
  18. Additional down used to supplement your bed pillows that’s certified to meet or exceed the highest international standards for cleanliness by Feather Industries (Canada) Limited (Toronto, Canada).
  19. A cleaned and refurbished bed pillow that’s packed in our own custom-designed, breathable bags in order to protect your fine bed pillows from soil and dust over the short and long-term.
  20. A science-driven bed pillow cleaning and refurbishment service backed by RAVE FabriCARE, recognized as one of the nation’s premier dry cleaners by non-compensated, independent, authoritative third parties.

Summary

No dry cleaner, linen store or “pillow refurbishing” service in the USA comes close to meeting the pillow cleaning and refurbishing standards set by WHITE KNIGHT pillowCARE’s Pillow Pure process.

"I am generally not a review writer, but I feel everyone should know about this company where I send my down pillows to be cleaned. They do an exceptional job. First, they remove the down and de-mite, de-dust, clean, sanitize and deodorize the down. All without washing in water or dry cleaning in solvents. Then, they re-stuff the clean down into a beautiful, high-thread count case. If the pillows are old (like mine), they will add extra down at a nominal cost to make them plump again. Of course, they check with you first to see how firm you like them. Lastly, they re-tag your pillows stating the contents and they give the date of cleaning. This is really helpful. Once you've had your old pillows refurbished, you will have an idea when it is time to clean them again. When you receive your pillows, you'll notice that they are packaged in breathable storage bags and that they were shipped in a sturdy box. I can't believe that my 25 year old pillows that I was ready to toss came back looking brand new. How grateful am I that I gave White Knight/Rave a try and that these superior down pillows avoided the landfill? The whole process is far cheaper than buying brand new down pillows."
Peggy Nicholls
Colorado
Internationally Recognized Dry Cleaner
WHITE KNIGHT pillowCARE is America's leader in true quality care for fine substantially down and down/feather mix bed pillows.

Based in Scottsdale, Arizona, WHITE KNIGHT pillowCARE is a division of RAVE FabriCARE, nationally recognized as one of  the nation’s premier dry cleaners by non-compensated, independent, authoritative third parties.